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Location: Torbay and South Devon NHS Foundation Trust, Regent House, Regent Close, TORQUAY, TQ2 7AN

Job Title: Onboarding Coordinator

Hours: 37.5 hours or part time hours considered

Working Pattern: Monday to Friday hours between 07.45 to 17.00

Shift Pattern: 07.45 to 17.00 or 07.45 to 16.30 or 08.15 to 17.00 (Weekend Availability)

Job Purpose:

• Hosting appointments to check and record workers right to work, proof of address and qualifications.

• Communicating with applicants via emails, inbound and outbound calls to arrange workers appointments for checks

• Resolving basic queries relating to workers documentation, systems access and working practices.

• Work as part of a team, contributing to continuous improvement of service delivery to workers.

Skills:

• Knowledge of onboarding, vetting, and screening processes (desirable)
• Excellent customer service
• Excellent communication skills
• Excellent telephone manner
• Excellent organisational skills
• Microsoft Office package knowledge e.g., Outlook, Word, Excel