Service Team Leader

Glasgow, Lanarkshire
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We are currently looking for a Service Team Leader to join our service department. The successful candidate will work alongside the Service Manager, assisting the service and call out team.

Responsibilities within this role will include:

* Assisting and coordination of Service Engineers

* Providing general assistance and guidance to the Service team

* Reviewing engineer's routes to maximize production and reduce travel times, fuel costs etc.

* Ensuring all planned visits are completed per calendar month including insurance items.

* Co-ordinating engineers holidays ensuring adequate resource is available year round to manage the company workload, call out rota and customer expectations.

* Reviewing and influencing engineers productivity

* Co-ordinating external and internal training requirements and mentoring the teams progression.

* Undertaking H&S Audits and ensuring overall H&S compliance

* Providing customer technical support as required and improvement and repair opportunities to Account Manager.

To apply you will have demonstrable experience as a Lift Service or Repairs Engineer, with a minimum NVQ 3 qualification or equivalent experience. Additionally, experience of managing / coordinating a team would be an advantage, although training will be provided by the Service Management team.

A level of IT experience is necessary in word, excel and outlook.

We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals. Benefits include:

* Company vehicle

* Orona Rewards Scheme- discounts and vouchers in over 800 stores

* GP24 Service

* Annual bonus

* 25 days holiday + bank holidays

* Internal + External opportunities for training and accredited LEIA and LITS qualifications

* Access to Eye Test vouchers

* Excellent opportunities for overtime

* Awards given for long term company service

* Competitive company sick pay scheme

* Access to company recruitment referral scheme

* Life assurance

Job Info
CV-Library logo
Job Title:
Service Team Leader
Company:
CV-Library
Location:
Glasgow, Lanarkshire
Salary:
Competitive
Posted:
Sep 12th 2024
Closes:
Oct 13th 2024
Sector:
Engineering
Contract:
Permanent
Hours:
Full Time
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