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We are currently recruiting for a motivated, reliable and customer focused Area Cleaning Manager with proven managerial skills to join a well-established professional cleaning company

The Area Cleaning Manager will manage the cleaning service delivery by overseeing cleaning team members site attendance, resolving attendance gaps to ensure service continuity is maintained

Area Cleaning Manager
Key duties and responsibilities:

* Accurate processing of payroll timesheets on the CRM system

* Manage your team on all aspects of their role- to include but not limited to the company policies and procedures. Ensuring they take ownership of their area of responsibility

* Provide regular structured feedback to your line manager

* Develop excellent clients relationship by working close partnership with them

* Arrange and attend meetings with clients to review existing service and identify new business opportunities

* Respond to clients requests to deliver an efficient service and manage performance to the required standards.

* Identifying and resolving any clients issues in line with the company guidelines.

The ideal candidate will have the following skills:

* Experience of managing customer relationships, customer success and service delivery in the cleaning industry

* Has the ability to manage, develop and motivate your team

* Self-motivated with the ability to work flexibly and as part of a team

* Experienced in managing multi-site cleaning contracts with majority based in London

* A high degree of accuracy and attention to detail

* Experience of working with a CRM system

* Excellent time management skills

Job Type:
Permanent- Full Time
Working Hours:
40 hrs per week -Monday to Friday-minimum three evenings per week, the role is combination of office and field work.
Flexible hours

Company benefits

• Company iPad and mobile
• Company Car and fuel card
• Auto enrolment pension