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HGV Service Receptionist / HGV Service Advisor

Location: Heathrow

Basic Salary: £34,000 (Depending on experience)

Shift: Monday - Friday (7:00am - 4:00pm) / 1 in 2 Saturday Mornings as Overtime (7:00am - 1:00pm)

Our client is a specialist, reliable and reputable Commercial Vehicle Company based in and around Heathrow. They are seeking a passionate and dedicated HGV Service Receptionist / HGV Service Advisor to expand their growing team.

This is a fantastic opportunity to work for and be part of a leading company that looks after and values its employees. There is also opportunity to progress within this role for a motivated individual.

As a HGV Service Receptionist / HGV Service Advisor, you will be required to undertake the following:

* Answer incoming telephone calls to the site.

* Greet all visitors to the site.

* Ensure all customer bookings are consistently and accurately recorded.

* Managing customer inspection schedules – liaising with the customer and workshop and managing the daily dairy.

* Keep customers informed of progress reports.

* Use a computerised Management System, and respond to emails from customers, contractors, and other sites.

* Completing Invoicing and filing

* Rasing Job cards and dealing with bookings

* Obtaining order numbers and allocating it correctly

As a HGV Service Receptionist / HGV Service Advisor you should hold:

* Experience in the motor trade industry.

* A broad understanding of vehicles, servicing, and maintenance.

* Full Clean Driving Licence

* Responsive and willing to learn, receive training, developing both yourself and those around you.

* Able to prioritise your own workload and support the team.

* Excellent relationship skills with both colleagues and customers alike.

* Remaining calm under pressure in a fast-paced environment.

Package and Salary details:

* Competitive Salary

* Company Pension

* Excellent Holiday Allowance

* Career Development

* Training and Progression

* Safe & Friendly working environment

If you feel you have all the required skills and experience for this position, ideally as Service Advisor / Commercial Service Advisor / HGV Service Advisor then please forward an up-to-date CV to Yiannis Tsukalas

If this role is not quite right do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitment for more suitable opportunities

Service Advisor / Service Administrator / Commercial Service Advisor / HGV Service Advisor / Service Admin / Service Advisor / HGV Service