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Manufacturing Internal Sales - Customer Services Administrator

North Birmingham (Accessible via public transport)

Job Type: Permanent Start Date: ASAP

Salary up to 28k

Ref SK 17289

Introduction: Internal Sales

Elite Personnel is recruiting on behalf of our valued client, for a Manufacturing Internal Sales - Customer Services Administrator including export sales

This is a fast-paced role requiring a proactive and detail-oriented individual.

Key Responsibilities:

Prepare formal quotes for customers.

Input sales orders into the SAP system.

Manage schedules, including delivery and production scheduling dealing directly with the manufacturing hub.

Maintain customer cross-references and pricing information.

Communicate effectively with customers regarding their orders.

Troubleshoot and resolve customer issues.

Coordinate with dispatch and Production teams to address any concerns.

Process credit notes as required.

Provide reception telephone cover when needed.

Supply customers with necessary documentation, such as dispatch notes, invoices, and tracking details.

Generate dispatch notes and invoices for UK customers.

Verify weight and size for dispatch and select the appropriate carrier company.

Prepare consignment notes and manage export documentation.

Ensure compliance with international dispatch standards and customs requirements.

Handle export goods, including raising dispatch notes and invoices for worldwide shipping and air freight.

Utilise Excel at an intermediate level and MS Word proficiently.

Skills & Experience Required: Internal Sales

Previous experience in a similar role within manufacturing, sales, or customer service.

Strong administrative and organisational skills.

Excellent communication and problem-solving abilities.

Proficiency in SAP and Microsoft Office (Excel & Word).

Knowledge of export documentation and worldwide shipping procedures is advantageous.

If you are a motivated individual with the required skills, apply today to join this dynamic team!

Benefits Internal Sales

Early Friday finish

Parking

Pension

25 days holiday plus bank holidays

If you have the skills and experience, please apply now 

Please note we will require a copy of your UK rights to work to be forwarded for this position thank you

Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.

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