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Client Support Advisor
£11.86 per hour
Nottingham / Hybrid working
Monday - Friday 9am-5pm
Start date: January 2025
Harper Recruitment Group are working in partnership with a leading financial services organisation based in Nottingham City Centre. We are looking for a Client Support Advisor to join the team.
This is a temporary role until 31st March 2025.
What will the role involve?
Handling calls and emails with Clients to assist them in improving their data quality
Providing an excellent experience for all Clients whilst working to timescales and productivity benchmarks
Recording all contact notes accurately into the CRM system
Producing correspondence and confirmation via email
Adhering to company processes and guidelines at all times
Using Microsoft Excel
Following GDPR at all times
Other administrative / client support duties as requiredWho are we looking for?
Excellent attention to detail
Proven customer service/admin experience
Ability to multi-task and adapt
Strong communication skills both written and verbal
Microsoft Excel proficiency Company Perks:
Hybrid working - Mondays & Wednesdays in the office, rest from home (after approx 2 weeks training)
Free lunch provided on Mondays & Wednesdays
Modern and friendly office environmentTo apply, submit your CV today