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IT Service Desk Analyst
Permanent role paying £35k-£40k
Hybrid working – 1 week in 4 working from home

Are you an IT Service Desk Analyst looking for a new challenge?

Do you have experience of working in the legal sector or similar professional services?

In this exciting IT support role working for a leading global law firm, you will be responsible for providing 1st and 2nd line support for all technology systems.

Your responsibilities:

Being the first point of call for all IT-related support and providing technical support for computer applications and hardware:

* Office 365

* Microsoft Teams

* Windows 10/11

* Active Directory

* Exchange

* iManage

Your skills:

* 1 – 4 years’ experience within an IT Service Desk role

* Experience of working for a professional services firm e.g. law, finance, insurance etc

* Excellent troubleshooting skills, with a demonstrable knowledge of hardware such as laptops and mobiles.

* Excellent communication skills and a good understanding of working in a high pressure environment.

If this sounds of interest, hit APPLY now