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Are you a confident communicator with a passion for top-notch customer service? We have an exciting temporary position for a small number of administrators/call handlers to join a dynamic team with one of our Public Sector clients in North Shields.

This is a fantastic chance to become part of a well-established local Government Department. If you thrive in a busy office environment and love delivering exceptional support and advice, we'd love to hear from you!

Role Overview:

Initial Focus: Administration tasks with the opportunity to take on Call Handling as you gain experience.
Key Responsibilities:
Handling calls related to fines
Managing written queries
General administration, including post distribution, photocopying, and filing
Updating records and data entry on the in-house system
Ad hoc duties as requiredAdditional Details:

Location: North Shields
Duration: Initial 3-month assignment with the possibility of extension
Hours: 37 hours per week, Monday to Friday
Pay Rate: £11.59 per hour
Benefits: Free, secure parking on siteIdeal Candidate:

Confident in dealing with calls and providing advice
Skilled in general administration and data entry
Standard DBS check requiredIf you're ready to take on this role and make a difference, we'd love to hear from you! Apply below and we look forward to discussing this opportunity with shortlisted candidates