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Finance Assistant required for an excellent business based in Warwick. This role is permanent and the company offers hybrid working (3 days a week in the office).

£28,000 - £30,000 per annum
Hybrid Working

Key responsibilities include maintaining the deposit client account data, daily reconciliation of client account to finance software, administering repayment of tenant deposits. The role also involves ensuring all queries are resolved in a timely manner.

Main Duties and Responsibilities:

Ensure deposits lodged are accurately recorded and reconciled daily to the client bank account.
Preparing and processing of daily imports to SAGE.
Raise all queries with the franchise branches arising from the daily reconciliation.
Track any ongoing queries and escalate where necessary.
Manage and respond to deposit queries within agreed service level agreements.
Prepare the monthly client account reconciliation and monthly reports.
Ensure Daily Repayments run is prepared and processed without errors.
Prepare and implement amendments to Manual Repayments if required.
Prepare and implement amendments to International Repayments if required.
Ensure that prompt investigation carried out and relevant steps taken to resolve the Returned Payments issues within the deposit daily reconciliation.
Contacting the payees for any additional information to expedite successful repayments.
Assisting with the reduction of the Unable to Repay Report and Unallocated Balance.
Reviewing the reports on a regular basis and taking steps to reduce the numbers by contacting the customers personally or utilising the Operations resources whenever available.
Ensure swift response to all the Inbox queries.
Work through the backlog of queries alongside keeping up to date with the current ones.
Liaising with agents and external customers to resolve the Inbox queries.
Assigning specific queries to the relevant team members and following up on the progress to completion.

Requirements:
Bank reconciliations experience is ESSENTIAL
Able to work in a team environment
Excellent communication skills
Proficiency on Excel & Sage would be advantageous

If this role is of interest, please apply for more information