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Key Account Manager

We are currently recruiting for a driven, experienced and confident Account Manager to join our client in Iver.

This is an exciting opportunity to work within a fast paced organisation within the FMCG industry.

The Key Account Manager will be responsible for:

Build and maintain strong, trust-based relationships with key customers through regular communication (calls, visits, and emails).
Understand customer needs, buying patterns, and preferences to tailor offers effectively.
Keep customers informed about new product lines, special offers, and upcoming opportunities.
Regularly update the "Know Your Customer" (KYC) questionnaire to align with customer strategies.
Prepare and present tailored offers using the company's approved templates, ensuring consistency and professionalism.
Analyse historical sales and trading data to set competitive, profitable pricing for SKUs.
Proactively upsell and cross-sell products, prioritising customer needs and maximising profitability.
Promote stock with high availability and lower demand to ensure effective inventory turnover and margin growth.
Process sales orders with accuracy and provide timely confirmations to clients.
Run reports on customer purchasing trends to inform data-driven sales decisions.
Follow up on orders and gather feedback to improve service quality and enhance customer experience.
Maintain detailed records of all customer interactions, feedback, and sales activities for tracking and strategic use.
Achieve and exceed sales and margin targets as outlined in the commission structure.
Retain and expand relationships with key accounts through regular engagement and exceptional service.
Reactivate dormant accounts and drive new customer acquisitions aligned with company objectives.

The Key Account Manager will have:

Previous experience in B2B Sales and account management, preferably in FMCG or wholesale
BSc degree in Business Administration, Marketing or relevant field
Strong mathematical skills to calculate margins and analyse pricing structures effectively
Advanced proficiency in Excel for data analysis and reporting; familiarity with SAGE is a plus.
Strong influencing and negotiation skills

If you are interested in this role, please do apply and a member of the recruitment will be in touch to discuss your application