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Do you have a good knowledge of Microsoft Dynamics Business Central so that you could solve a good number of common Dynamics Business Central / D365 queries straight away?

Have you worked in an IT Consultant role, or similar, where you've been responsible for handling incoming service queries from IT users and showing users how to use a newly installed Dynamics Business Central system? 

Do you have manufacturing experience and have a layman's understanding of what sales, design, production, supply chain and finance teams do in a manufacturing company?

This could be the role for you!

Futures are recruiting for an IT Consultant with Dynamics Business Central experience. This IT Consultant role is on a contract basis and is expected to last around nine months. You will be the main IT Consultant for this manufacturing client responsible for supporting Microsoft Dynamics Business Central usage across the business covering sales, supply chain, production, finance and HR users.

Technical Support Engineer - Role Responsibilities - IT Consultant, Customer Support, Microsoft Dynamics, Business Central, D365

1st and 2nd line technical support for Dynamics Business Central system users
Optimising business processes to enhance productivity through effective ERP usage
Training employees on effective use of Dynamics Business Central in a hands-on fashion
Creating and maintaining training documentation
Technical Support Engineer - Skills and Experience - IT Consultant, Customer Support, Microsoft Dynamics, Business Central, D365

An IT or Microsoft linked qualification (and/or at least five years' experience working with Dynamics Business Central)
Experience in supporting end users by showing them best practice in a hands-on way
Work on own initiative and liaise with staff on all levels and communicate at a simple level
Ability to fluently communicate in written and spoken English, especially around hands-on training support
Good working knowledge of Microsoft Dynamics Business Central / D365
Experience working for a manufacturing company
Technical Support Engineer, IT Consultant, Customer Support, Microsoft Dynamics, Business Central, D365

If you are interested in the role please do apply now