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Hardware Trade Counter Assistant

This is an exciting opportunity to join a family-owned builders’ merchant as they open a new Tottenham based store in March 2025.

As a Hardware Trade Counter Assistant, you will be the first point of contact for customers, providing expert advice, processing transactions, and ensuring the smooth operation of the trade counter.

Requirements :

* Working 48.5 hours per week, shifts between 6am-5pm Monday-Friday, and alternate weekends

* Excellent customer service

* Knowledge of hardware and building materials is desired

* Good interpersonal skills, confident and able to approach customers.

* Ability to work effectively as part of a busy team.

* The ability to prioritise responsibilities under pressure and be self-motivated.

Benefits:

* Annual Salary £(phone number removed) - dependant on experience

* Pension Scheme

* Group Life Assurance

* Staff Discount

* Discounts on top brands, online stores, events, and attractions

* Cycle to work scheme.

* Employee assist programme

* Long Service Awards

* Annual Leave 20days plus bank holidays

* Birthday Day off

Responsibilities:

* Greet and assist our customers in a friendly and professional manner.

* Assisting with deliveries in and out of the store

* Dealing with any telephone queries effectively and communicating with customers and colleagues

* Ordering goods

* Respond positively and effectively to customer's needs.

* Assist in the company stock counts