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IT Deskside Support Analyst
Global Professional Services Firm
6 month fixed term contract - £30k-£35k per annum pro rata
5 days per week onsite

Are you an IT Support Analyst with experience of providing deskside and hardware support?

Are you available immediately or have a notice period of less than 2 weeks?

In this rewarding Deskside Support Analyst position at a global professional services firm in the city, you will be responsible for providing a range of deskside and AV support to all users, across both software and hardware related issues.

Responsibilities:

* Point of escalation for hardware and deskside issues for London users

* Windows 10/11 / Office 365 support

* PC / Laptop builds and configuration

* Printers / Mobile Devices - Intune

* Audio Visual conferencing setup and support

Essential skills and experience:

* Experience of working in a professional services firm (Law, Finance, Insurance etc)

* Excellent communication and customer service skills

* 1+ years’ experience in a similar IT Support position

* Ability to work well under pressure with good problem solving skills

This position will initially be on a 6 month fixed term contract; however, the plan is for this to be extended or turn permanent