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Job Title: Care Coordinator
Location: Haringey
Job Type: Full time/Contract
Pay Rate: £20 Per Hour
The role:
To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests.
To assist customers in their understanding and completion of relevant documents forms, applications and registrations, over the telephone, including where appropriate addressing their special needs (disability, translation, interpretation requirements etc)
To process referrals and apply agreed eligibility criteria. This will involve collecting extra information form the referrer, service user or carer where appropriate.
For more information please call Sam on (phone number removed) or email