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A Finnish speaking Team Leader (Customer Service) is currently sought for a big international company, based in Central London (Waterloo). They are looking for a Team Leader who speaks Finnish fluently and is happy to learn about the gambling sector. The role is fully remote, based in the UK. The salary range is £30,000-£32,000.
Your responsibilities will include:
Prepare the shift rotation for the team
Oversee day-to-day teams' operation and performance.
Set clear team goals and KPIs, make sure all goals are reached.
Create a healthy and motivating work environment
Send daily, weekly, and monthly reports to the management with detailed information about the team's progress.About you:
The ideal candidate will be a supportive individual with excellent communication skills in both Finnish and English. You will be leading a team of 5, you can be fully remote within the UK, working from 9am to 5pm. You will join a fun dynamic team in a very exciting sector, with great benefits (health insurance, onsite gym, after work drinks, team lunch...)!
Profile:
Required to be fluent in Finnish and English, both written and spoken
Must have team handling skills within Customer service environment.
Ideally experience in iGaming/ Online Casino/ Online Gambling industry
Good communication and listening skills
Support the team when neededTo apply, please send your CV in English and in Word format to Marie-Anne.
languagematters is acting as an employment agency in relation to this vacancy