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Our client is looking to recruit a Part-time Receptionist for their busy surgery
Principal Duties and Responsibilities
* Processing of medical records and data entry as per practice protocols
* Processing of new registrations, making up new files
* General filing
* Prompt telephone answering, in a calm, positive, courteous and helpful manner
* Booking of appointments for clinical colleagues according to practice policy
* Accurately recording messages and communicating this information
* Communicating results to patients ensuring the confidential nature of this information is protected at all times
* Knowledge of relevant practice protocols and complaints procedure
* Issuing of repeat prescriptions as per practice policy
* To gain a thorough knowledge of the computer systems
* General administration skills necessary for the smooth running of the Practice including appointment lists, answer phone, divert facility, operation of telephone system
* Communicating with staff at all levels within the Practice and at hospitals as required in a courteous manner
* Chaperoning as requested by a clinician and to support the patients of this practice
The afternoon surgery shift is 13.15-20.00 on Mondays, 13.15-18.30 Tuesdays, Wednesdays, Thursdays and Fridays.
There is no regular weekend or bank holiday work. You may be asked to work some overtime to cover annual leave/sickness but this would be discussed in advance.
This is a temp to perm role for the successful candidate