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CK Group are recruiting for a Commerical Product Manager on behalf of a medical diagnostic company to support the development of solutions that meet customer requirements across a broad range of applications. This role is 50% field based and 50% based in Gateshead. It is a permanent role with Mon-Fri day time working hours.

The Role:

The main goal of this role is to support commercial success for the business through technical knowledge and understanding of customer needs. It is expected that this role will also involve some commercial skill development. The role requires a high degree of problem solving ability and lateral thinking to deliver to customer expectations and develop new solutions alongside existing solutions for customers

Responsibilities:

The Commercial Product Manager will be responsible for being a technical point of contact for customers and channel partners
Provide technical expertise and information to all departments within the company
Deliver powerful product and software demonstrations and commercial distributor training
Provide sales and marketing support through technical presentations, seminars, workshops, shows and User Group Meetings alongside webinar development and delivery
The Commercial Product Manager will assist in the production of technical and commercially relevant marketing materials and ensure continuity of messaging throughout sales, marketing and channels
They will manage and work with the Continuous Product Development team to ensure that all products stay relevant to the changing needs of customers and relevant to the most up to date guidance
The Commercial Product Manager will work closely with sales and technical to ensure that all products are keeping pace with market dynamics and drive Post Market Surveillance discussions and act as a champion for upcoming needs
The Commercial Product Manager will work directly with customers to implement projects in relevant areas and gather feasibility data for Continuous Product Development
Delivering powerful product demonstrations and developing new applications and solutions that are right size for customer requirements
Deliver technical assistance to commercial team for tender submissions
Develop commercial skills with guidance and assistance from Commercial Associate Director and Commercial Team to represent the business to the highest possible standards and achieve high levels of revenue growth for the business
Deliver presentations, webinars, product demonstrations to customers and give strong and considered technical solutions in conjunction with the commercial team
Travel in UK and potentially globally will be required in this role with considerable overnight stays expected to deliver to customer expectations
Work with existing customers to continually improve services and solutions for that customer in conjunction with account management 

Your Background:

Relevant analytical or clinical laboratory experience (capillary electrophoresis preferred)
Experience in customer facing role
Educated to post graduate level in life sciences or analytical chemistry or relevant experience
Creative and intellectually curious scientist capable of engaging with complex projects whilst being commercially aware and focused on delivery of strong sales revenue
Ability to work with minimal supervision
Experience of Capillary Electrophoresis desirable but not required
Excellent communication and presentation skills
Ability to prioritise and carry out multiple tasks simultaneously
Highly customer focused
Strong verbal, written and listening communication skills to understand complex customer projects
Desire to develop career down a commercially focused track
Ability to travel extensively within the UK and potentially globally 

Apply:

It is essential all applicants hold entitlement to work in the UK. Please quote job reference (Apply online only) in all correspondence