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To be accountable to the Managing Director and provide strong people and resource management, planning and analysis for the business.

2. Accountable for all people processes, procedures and ways of working.

3. To provide leadership in driving a culture of continuous improvement.

4. To lead on creation and delivery of corporate ESG objectives.

5. To take responsibility for all employment legal, statutory and mandatory requirements.

6. To be fully competent at utilising all elements of the HR & payroll management system.

Responsibilities:

· To prepare annual HR strategy working with venue General Managers to implement.

· To prepare annual recruitment plan, closely reviewing headcount/FTE against labour budget.

· Prepare, plan and facilitate annual training plan incorporating vocational, sales and service training.

· Own and deliver people measures in line with Snozone ESG strategy.

· Coach management team for improved performance.

· Manage HR and payroll system (Fourth).

· Manage annual pay review process, including costings.

· Create and manage the team member survey including analysis of results.

· Consistently review Managers’ Toolkit of policies, procedures, process letters and documents.

· Facilitate bi-annual appraisal process.

· Own and update People Guide (employee handbook).

· Lead on employee relations matters.

· Manage portfolio of employee benefits, including specific Executive Team benefits.

· Lead on senior recruitment, facilitate venue recruitment process.

· To develop, prepare and present monthly HR and H&S data pack.

· Lead on all employee engagement initiatives.

The Person:

· An experienced HR professional with a retail orlogostics operational background

· Experience in leisure, hospitality, retail industries essential.

· A clear communicator and professional operator

· Team player, able to contribute fully to leadership team decision making.

· Possesses a very committed and diligent working style, with excellent attention to detail.

· Exhibits strong judgement, drive and influencing skills