Customer Service Administrator

Nuneaton, Warwickshire
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Immediate Start
Temporary to Permanent
40 hours per week between 8 am - 5 pm Monday to Friday
Transport Required due to location
£24,000 per annum
Our client, a leader in distribution services, is seeking a customer focused individual to join their busy team.
Main Tasks:
* Utilise the CRM system to collate records and track customer complaint resolutions
* Keep customers updated
* Deal with customer queries
* Oversee booking in of delivery times and follow up on timed deliveries
* Provide quotes to customers
Person Spec
* GCSE's at grade A - C in English Language and Maths or equivalent
* Previous experience of working within an office based customer focused environment
* Must be a team player
* Accurate Data entry skills
* Excellent communication skills both written and verbal
* Able to work at pace
* The ability to prioritise your workload effectively
* Sound IT skills
Please call us for an informal chat about the role. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful.
The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
To view our Privacy policy please see our website.
Benefits of working through The Caraires Consultancy:
(1) We pay the same hourly rate as your permanent equivalent from day one.
(2) We pay 3% employer contribution towards your pension.
(3) We pay annual leave as you accrue it from day one.
(4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.
(5) Recommend a friend and you will receive a £50 retail voucher when they work a full week.
(6) Employee of the month: You could win a monthly prize if you’re nominated by your line manager.
(7) We will deliver seasonal gifts as a token of recognition for your hard work

Job Info
CV-Library logo
Job Title:
Customer Service Administrator
Company:
CV-Library
Location:
Nuneaton, Warwickshire
Salary:
£24000 Per annum
Posted:
Jun 25th 2024
Closes:
Jul 26th 2024
Sector:
Customer Services
Contract:
Permanent
Hours:
Full Time
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