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Role - COMMUNITY SUPPORT TEAM LEADER £(phone number removed) + EXCELLENT BENEFITS

ESTABLISHED ORGANISATION

HYBRID WORKING - OPPORTUNITY TO WORK FROM HOME 1 DAY PER WEEK

MUST HAVE EXPERIENCE OF WORKING WITH VULNERABLE ADULTS and EXPERIENCE OF SOCIAL HOUSING ADVANTAGEOUS

RESPONSIBLE FOR MANAGING A TEAM OF 3 COMMUNITY SUPPORT WORKERS

EXCEPTIONAL BENEFITS - PLEASE SEE LONG LIST BELOW!

Our client is a respected leader in their field and are now looking for a Commumity Support Team Leader. You will manage and lead a team to provide a support service to beneficiaries, during a period of significant change as residents are decanted to other sites. To promote and encourage independence, keeping residents at the heart of any services offered.

Duties and Responsibilities

* To lead the team in delivering and developing support plans, risk assessments and move on plans.

* To ensure that service delivery at all sites achieves the relevant service standards, complies with best practice, the law, safeguarding and other funders requirements.

* Develop delivery plans in partnership with the Director for Tenant Engagement and Support

* Ensure the team works in partnership with the Housing team to resolve tenancy management issues including challenging anti-social behaviour, establishing acceptable behaviour agreements and responding to rent arrears

* Manage and develop the Support Services Team; directly managing staff, undertaking regular one-to-ones and performance reviews

* Monitor and evaluate service delivery ensuring that services are relevant to needs and demonstrate quality outcomes.

* Work within established budgets and maintain accurate financial records.

Skills and Experience

* Extensive experience of working with vulnerable adults to promote independence.

* Ability to manage and motivate a staff team.

* Experience of working in partnership with other agencies and building positive working relationships with key stakeholders.

* Knowledge of the issues facing the ex-Service community.

* An understanding of health and safety issues affecting support services for vulnerable adults.

* Ability to use IT to write short reports, letters, and emails.

* Relevant professional qualification, and/or evidence of continuous professional development.

Benefits

London Living Wage – this is an hourly rate set independently and updated annually

Up to 6 weeks Annual Leave – a minimum of five weeks annual leave in your first year plus statutory days. Your annual leave entitlement increases with your length of service to a maximum of six weeks.

Team-building Events – quarterly staff social activities and structured team-building events enabling teams to work together and have some fun!

End of Year Celebrations – offering every employee an end of year celebration, to enjoy time together.

Birthday half day off! – offering every employee a half day off during the week of their birthday to celebrate, in addition to their Annual Leave entitlement.

Learning and Development – we offer a huge range of learning and development opportunities for staff at all levels of the organisation including skills and management development training, e-learning and secondments.

After successful completion of probation:

Flexible Working – allowing qualifying employees to adopt a working pattern which facilitates a better work/life balance and allow for the care of dependents.

Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.

Anytime Health Line – offering 24-hour access to health information and guidance on almost any health-related issue, ranging from symptom advice and travel vaccinations to first aid queries and lifestyle changes.

Health Assured Employee Assistance Programme, including a health and wellbeing app with an enhanced set of wellbeing tools and engaging features. The features are designed to improve the user’s mental and physical health by using personal metrics to set goals and measure achievements.

Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. We will increase our contributions after probationary period

Professional Qualification Sponsorship and Study Leave – offering staff the opportunity to apply for financial sponsorship and/or study leave to use towards professional qualifications or courses relevant to their current role or future ambitions.

Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.

Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.

If you feel you have the skills and experience please upload your CV in the first instance