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Position: Cafe Manager

Pay: Competitive Salary (Pension Fund, Annual Leave)

Job type: Permanent

Shift and schedule: Flexible (5 days per week) Occasional evening work for special events

Approx 40 hours per week, including every other Saturday

Location: Kennet Place, Marlborough, Wiltshire, SN8 1NG

We're looking for an exceptional manager to run our Award Winning, Family Run business in a stunningly peaceful part of vibrant Marlborough.

About you:

You'll be enthusiastic, naturally warm and have a real love for hospitality and community. Ensuring that our customers return time and time again, while feeling welcomed and “at home”. This is imperative for our business to continue to flourish.

You'll love to train, develop and lead staff, with an assertive approach at all times. A willingness to learn about food and drink, while expressing an in-built passion for excellent customer service is required.

Experience in working under pressure in a fast-paced environment, while maintaining calmness and professionalism at all times.

About us:

We are a small business with a big heart and are the very proud Winners of “Best Cafe in Wiltshire” at England 2024 Business Awards. We are well established, with a Food Hygiene rating of 5 and have been trading for over 20 years now. Our hard working team are looking for an exceptional leader, to show real passion for hospitality. You will help support in developing the Cafes reputation further across Wiltshire and be joining an honest and proud team.

Role Responsibilities:

* Cooking and Baking - Breakfast, sandwiches, cakes, external event cooking

* Staff Management - Time, timesheets, shift allocation, recruitment support

* Open and closing the shop- On a rotational basis

* Stock management – Tracking and ordering to maintain good supply levels

* E-Pos system management- Full training provided

* Assist with external catering events- Proudly representing Krumbz Café offsite and on

* Share photos and content with our Social media manager – Keeping our online presence

Role Experience:

We are looking for an extensively experienced individual with the following:

* Ability to comfortably work under pressure in a calm manner

* Skills to handle customers expectations quickly and effectively

* A leader who leads by example for positive staff management

* Come up with new and initiative ideas to keep our business feeling current

* Collaborate with owners and liaise around strategy planning / seasonal trends

* Understand and adhere to the requirements of Food Safety Act and the regulations around it