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Technical Customer Engineer
Location: Covering Manchester, Leeds, Birmingham - Home-Based
Salary: Up to £41,000 per annum + Bonus

Are you a skilled Technical Customer Engineer with a strong electrical background and experience in installation, servicing, and customer support?

Do you thrive in a field-based environment, working across multiple locations with a high level of autonomy?

If so, we want to hear from you.

The Role:

As a Technical Customer Engineer, you will be responsible for providing technical support to customers, carrying out installations, maintenance, and troubleshooting across the UK. You will work closely with internal sales and engineering teams, ensuring seamless customer experiences while maximizing product efficiency.

Key Responsibilities

Installation and commissioning of specialist systems at customer sites
Performing preventive maintenance, repairs, and troubleshooting on demand
Training customers on equipment operation and best practices
Conducting on-site tests and supporting application engineering
Collaborating with sales teams to identify new opportunities and upsell service contracts
Assisting in exhibitions, open houses, and customer demonstrationsWhat We Are Looking For:

Associate's degree or equivalent in Mechatronics, Electrical, or Mechanical Engineering
Five or more years of hands-on experience in a Field Service or Technical Support role
Strong Electrical and Hydraulic system knowledge
Ability to read and interpret technical drawings, wiring diagrams, and pneumatic schematics
Familiarity with industrial automation
Excellent troubleshooting and problem-solving skills
Exceptional communication and customer-facing skills
Full UK driving licence and willingness to travelWhat's in It for You:

Competitive salary with a performance-based bonus of up to 15%
Overtime paid at 1.5 times hourly rate for weekends and special assignments
Additional four hours at 1.5 times hourly rate for overnight stays
Fully expensed company car with private use
Flexible working hours
Career progression opportunities within a global organisation If you are a highly motivated engineer looking for a challenging and rewarding role, click "Apply Now