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Change Analyst / Change Manager – Hybrid – Bristol
Salary: £40,000 - £47,000 + Bonus & Benefits
Location: Hybrid (2 days/week in Bristol)
Are you a skilled Change Analyst ready to drive a major digital transformation? Join our leading international professional services firm as we expand our Change and Configuration processes.
Your Role:
As a Change Analyst, you will:
* Oversee and validate Change and Configuration Management processes.
* Manage Change Requests and ensure timely delivery.
* Prepare accurate change data and reports.
* Chair CAB/E-CAB meetings and maintain the Configuration Management System.
* Support and conduct audits of IT assets and Configuration Items (CIs).
* Handle administrative duties for Configuration Management toolsets, including ServiceNow.
About You:
* ITIL V3 Foundation certified.
* Proven experience in Change and Configuration Management.
* Familiarity with CMDB and SAM (desirable).
* Proficiency in MS Office (especially Excel) and ServiceNow (advantageous).
* Strong analytical skills with a collaborative mindset.
What We Offer:
* Flexible hybrid working (2 days/week in Bristol).
* Competitive salary with a 5% bonus, private medical insurance, and pension contributions.
* Access to global learning opportunities through our skills academy.
* A supportive and inclusive work environment.
Apply now to be part of a top employer known for its commitment to work-life balance and social mobility