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Huntswood is looking for Utilities Complaint Handlers with excellent complaint handling experience to join a growing project based in our Glasgow Office. As a complaint handler you will be investigating customer complaints and resolving them with solutions that suits the customer and the company. This will include complaints about service, bills, metering and appointments.

Start Date: January 2025

Day Rate: £155 - Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this

Location: Glasgow City Centre - This is a office based role

Working hours: Monday to Friday, 9am to 5:30pm

What Huntswood can offer:

A contract till end of Auguust 2025
A chance to gain experience in a professional and challenging environment, working for well-known organisations
The chance to build a relationship with Huntswood, which will open doors to further campaigns in the future and allow you to gain more valuable experience for the futureWhat Huntswood is looking for:

Experience investigating customer complaints
Experience working for a Utilities company would be beneficial
Commitment to work at our office in Central Glasgow
Excellent communication and interpersonal skills
Ability to work independently as well as being able to work as a team
Strong attention to detail
Ability to navigate through a number of in-house databases
Good MS Office skills, particularly MS WordHuntswood is an organisation born of the desire to make a positive difference and key to that are people in the organisation. So, if you want to join this growing team of excellent associates and make a positive difference apply now!

'It's not just about what we do, but the way we do it. And it's our values that make us special.'

To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details