IT Support Analyst

Birmingham, West Midlands
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IT Support Analyst, Onsite, £22 p/h InsideIR35:

We are seeking an It Support Analyst to join an exciting client's team on a temporary basis for a 3-month contract. We are looking for candidates with a strong background in IT customer service and first line support, looking to advance their career in an exciting environment.

Key Responsibilities:

Responsible for day-to-day IT support
Working on a busy helpdesk, owning and managing calls
Working under SLAs
Providing excellent customer service
Effective management of incidents and service requests
Essential Skills Required:

Previous IT support work experience
ITIL knowledge
Strong Infrastructure knowledge
Experience with hardware and applications
Customer service skills
Good communication skills

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Job Info
CV-Library logo
Job Title:
IT Support Analyst
Company:
CV-Library
Location:
Birmingham, West Midlands
Salary:
£22.00 Per hour 22.10 p/h Inside IR35
Posted:
Mar 31st 2025
Closes:
May 1st 2025
Sector:
IT
Contract:
Contract
Hours:
Full Time
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