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Come and join an exciting and friendly IT company as a 2nd Line IT Support Engineer.

THE ROLE:
As a 2nd Line IT Support Engineer, you need to use your experience and knowledge to carry out more complex tasks, while also acting as an escalation point for our 1st Line team.

You will also be responsible for reviewing the work completed by our 1st Line, as well as effectively escalate issues that you cannot overcome to our 3rd line team in a timely manner.

KEY SKILLS & EXPERIENCE:

Previous experience as 2nd Line IT Support
Experience with Active Directory, Microsoft servers and virtualisation (Hyper-V / VMware).
Strong Networking skills and backups.
O365 / MS Exchange
Can ensure a clear vetting check
SALARY & BENEFITS:

£32,000 - £35,000, dependent on experience
Private Medical Insurance
A mobile phone allowance
Variety of team events
An employee referral bonus
Paid time to volunteer for charity work or take part in not-for-profit activities
Professional development and training
This is an exciting opportunity to join a hugely successful company that always works with the latest technology and strives for excellence.

Please apply only if you have 2nd Line IT Support experience.

No overseas applicants please; visa applications will not be considered.

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