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We are working with a Global Shipping Line seeking a Senior Business Analyst to join their team on a hybrid basis in Rotterdam.

Responsibilities;

* Lead efforts to procure new agents in response to business expansion requests.

* Assist in closing existing agencies and establishing owned offices.

* Oversee management of agencies in Africa.

* Support various projects across all EUA countries.

* Managing Third-Party Agents in Europe and Africa

* Ensure accurate measurement of agency performance through statistics and update third-party agent profiles.

* Managing Demurrage and Detention Collection in Third-Party Agents in Europe and Africa

* Oversee the effective management of demurrage and detention collection projects.

* Monitor demurrage and detention performance, including collection ratios.

* Coordinate with BPIT to deliver necessary training for the DMT module to third-party agents involved in assigned projects.

* Maintain communication with EUA SYM and EUA FA for assigned projects.

* Collaborate with EUA F&A, EUA Ops, and EUA Marketing to ensure accurate and timely reporting of performance statistics.

* Ensure agency remuneration complies with contracts and resolve any disputes between agents and EUA F&A.

* Monitor agent structures to ensure appropriate resourcing relative to their size and volume.

* Track total agency costs, highlight any irregularities to relevant Liner stakeholders, and identify areas for cost improvements.

* Assist with business inspections of third-party agencies alongside the Internal Audit team as requested by the Manager.

Skills Required;

* Excellent understanding of the container liner shipping industry

* Strong project management skills

* Five years experience working within the shipping industry

* Knowledge of container trade and commercial practices in the EUA region

* Good team player

* Excellent time management skills

* English language is essential, French is desirable