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A position has become available to join a very well-respected software as a service provider with a family feel based in Milton Keynes.

Our client is a leader in the health & safety software sector, and they're looking for a Customer Service Account Manager to join their team.

Role Overview

As a Customer Service Account Manager, your responsibilities will include:

Excellent communication, both verbal and written
Administration duties
Setting up new accounts
Building relationships with existing and new clients
Advising the different services available
Responding to enquiries within the stated SLA

Benefits

28 days holiday plus 3 extra days for Christmas break
Great working environment
Free parking
The flexibility of working remotely when needed

Essential Skills

Excellent customer service experience
Working experience with Microsoft packages
Confidence on the telephone
Keen to gain experience and knowledge within the industry

Desirable Skills

Previous experience in a SAAS businessBring your customer service experience to a company that gives you the opportunity to develop your skills; apply for this Customer Service Account Manager role today!

About Company

Safesmart has been in business since 2002, initially working in the area of fire safety, providing fire safety compliance solutions, including its own software product called Smartlog.

Smartlog is a Business Compliance management software that covers training, building compliance, certification compliance, asset management, contract management, accident reporting, maintenance management, risk assessment and audits.

Safesmart has prided itself on delivering high-quality services and support to its clients, with the whole team able to provide top support standards