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Night Porter

Up to £22,192.38 per annum (based on a 100% FTE of £23,460.52 per annum)

St Neots, Huntingdon

Permanent – 35 hours per week

Do you have a caring and supportive nature and looking for an exciting new role within an organisation committed to improving lives? Are you keen to engage with customers and young people within our Housing Related Support service, ensuring they remain safe within their homes at all times? If so, our Night Porter role could be the perfect job for you…

Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for our customers, our Supported Housing team are critical to providing adults (aged 18+) with a safe home to live, learn and thrive, and ultimately become empowered to fulfil their potential.

As a Night Porter at Longhurst Group, you will be responsible for listening, motivating, guiding and advocating for our customers – you’ll be helping to provide opportunities for a more independent and better life. With each individual you will help them to make the link between housing, training, and employment, thus providing a steppingstone to independence. Our Night Porter role will enable you to support adults through helping them to gain a sense of identity & confidence.

Further key responsibilities are listed below:

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Build and maintain relationships with individuals and external agencies to encourage general wellbeing and social interaction.

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Offer assistance to our customers and other colleagues, including telephone support, monitoring of CCTV via remote view and / or occasionally attendance at other services when needed.

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Ensure that individuals are supported in understanding and managing their tenancy, maximising their income, paying their rent and utilities, reporting repairs, and using available facilities.

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Carry out and record hourly security checks of the building.

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Ensure the security surveillance equipment is working efficiently and report any faults.

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Help customers understand the responsibilities of holding their licence agreement – particularly with respect to keeping the property in a clean and tidy state, not causing a nuisance to neighbours and paying rent.

In order to be successful in application for our Night Porter role, you will have experience and understanding of professional boundaries when working with a vulnerable customer group, and ideally experience managing anti-social and challenging behaviours. Good administration skills with an eye for detail and ability to write clear and concise diary logs/incident reports is a must.

Our Night Porter role is based at Paines Mill HRS, St Neots and contracted to 35 hours per week, Monday – Sunday (9.45pm – 8.15am and until 8.45pm - 10am on weekends) and split across 4 nights on, 4 nights off rolling rota.

What you receive from us:

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Up to 26 days annual leave (Pro rata based on contracted hours)

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Life Cover of three times your annual salary (as part of pension scheme membership)

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Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine

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Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards

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Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing

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Free Eye Tests

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Free flu vaccinations

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Investment in your personal development through our extensive learning and development opportunities

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Professional subscription for membership fees relating to your role, paid for by us

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Family friendly, carers leave plus other paid leave

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Long Service Awards

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Carers Networking Group and resources to support Unpaid Carers

How to apply

Please click “apply” today to upload your CV detailing your employment history.

Please note, if this vacancy receives a high number of applicants, we reserve the right to close the advert and application window early.

We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.

Vetting Requirements

The important things - We can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature).

Naturally working with our customers we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to as a minimum over the past 5 years in terms of employment history. We recognise, welcome and support that everyone’s employment history is unique and can be different. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.

We are committed to safeguarding, promoting the welfare of adults with care and support needs and expect all colleagues and volunteers to share this commitment. This position is subject to a DBS Check.

Equal Opportunities

As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Longhurst Group