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SAP SUPPORT ADVISOR - PERMANENT – SURREY

Our Client, an offshore oil and gas contractor, is currently looking for a SAP Support Advisor to join the team in the Kingston office.

EXPERIENCE & SKILLS

* Candidates must have experience with SAP and be considered as an experienced user.

* Understanding of the Procurement process with our Client and the role of SAP Support within that process

* Ability to supervise staff on day-to-day basis to ensure team targets are met

RESPONSIBILITIES

* Planning for staff requirements in SAP Support Team to ensure sufficient cover in accordance with workload variations.

* Day to day supervision of the SAP Support Team to manage timekeeping, planning and approval of holidays etc.

* Supervision of the SAP Support Team workload to ensure that the following are completed:

* PRs created according to project/operational requirements, that all specifications, prices, delivery times, validity start/end date, commodity codes, inspection data and Q/HSE specifications are accurate, and that creation and approval is completed in a timely manner.

* WO/DO created according to project/operational requirements, that all specifications, prices, delivery times, validity start/end date, WO/DO subject and clauses are accurate, and that creation and approval is completed in a timely manner.

* WO/DO once approved are issued to vendors and that vendors are followed up to issue acknowledgement. Once acknowledgement received WO/DO to be confirmed in SAP.

* Invoices with no queries are cleared within 30 days of the QL Post Date

* Invoices requiring further action (part or full credit, backup required, order revision etc) are marked accordingly on the QL within 30 days of the QL Post Date and followed up with parties responsible for action to clear invoice within 60 days.

* SAP Support Team are kept informed and up to date with company procedures both local and corporate and to ensure compliance with the same.

* To ensure that an accurate and up to date log is kept of all PR/WO/DO created and revised by the SAP Support Team to reduce likelihood of duplication and to assist with follow up of approvals.

* To ensure that new members of the SAP Support Team and our Client’s other employees as required are trained in use of the SAP system, that they are supported as required for problem solving and given guidance on implementation of company policies.

* Liaise with Project Managers and other requisitioners to ensure that information provided to the SAP Support Team is sufficiently detailed to allow creation of PR/DO/WO.

* To ensure that SAP Support is provided to the Intercompany team as requested and agreed.

SALARY: Please quote what salary you would be looking for.

DURATION: Start ASAP.

WORK PATTERN: Hybrid working of 3 days in the office and 2 days working at home.

We are instructed to only submit to our Client candidates whose qualifications and experience match client’s specifications and can work in the UK.

For more information please contact Suzanne Wood, Director of Recruitment