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Role: Head of International Wholesale/Global Access
Working hours Working hours 8:00am to 4:30pm (1 hour lunch)
24 days annual leave plus 8 days bank Holidays
Salary: Competitive
+ Bonus scheme
Benefits: Pension: 3% company & 5% employee = 8%
Home working: 2 days a week
Easy parking followed by dedicated parking with length of service.
Location: Watford
Introduction
Would you like to enjoy the rewards from leading a team to overachieve their sales goals? Do you see yourself helping to grow a key division of a long established and internationally respected company on the latest stage of its journey as it supplies pharmaceuticals globally to meet unmet patient need.
Demonstrate to us how you work ethically and with integrity over an informal call and we would love to tell you about our Head of International Wholesale/Global Access role, where you can enjoy creating solutions for our valued clients in collaboration with our friendly team. We know that professional sales talent with a proactive and partnership-based approach, gives the confidence needed to clients and prospects to form growing and lasting relationships.
Join us and you will have the opportunity to influence and be a key part of the ongoing growth and development of our business as we diversify into new markets and services and further expand our reputation for professionalism and quality of service.
The company is dedicated to providing an excellent service by supporting them in sourcing and supplying the medicines they are looking for whatever the environment. We supply both human and veterinary medicines to our clients who include government ministries, hospitals, clinics, pharmacy chains, health professionals and wholesalers. The products the team provide allow patients access to products that are otherwise unavailable in their country either because they are not registered or are in shortage.
If your idea of sales management is to enable your team to proactively build long term and trusted relationships by being of value to your clients by delivering a world class customer experience, then we should talk. We want you to be rewarded for your hard work and problem solving, whilst developing your skills and career embracing the values that the company stands for.
Day to Day within the Head of International Wholesale/Global Access role
The Head of International Wholesale/Global Access has overall responsibility for financial performance of the export wholesale division. They will set the strategic direction of the division, whilst enabling their team of account managers to deliver against their own individual targets. They will also have a smaller portfolio of their own clients.
To be successful in the role, the Head of International Wholesale/Global Access needs to be accountable for focussing their activity and time management by delivering against the following:
Accountabilities
Responsibility for the financial performance and growth of the export wholesale division.
Manage and coach a team of account managers, providing advice where required
Enable your team to develop and maintain trusted, long-term relationships with clients through an account management approach, providing prompt support and solving problems whilst developing a deep understanding of specific markets
Participate in regular business and service reviews with key clients
Develop the strategy for the development of this business division
Identification, qualification and management of new leads in conjunction with account managers
Ability to manage sales reporting and report to senior management on a regular basis on, for example, sales figures, account planning and opportunity management.
Account management of a smaller portfolio of their own clients
Work with clients and internal teams (especially customer services and procurement) to lead and drive client satisfaction by providing a world class service, leading to repeat business, up-sell opportunities and positive referrals
Travel globally, as required, to visit clients and pharmaceutical exhibitions
Develop and maintain a deep understanding of the healthcare industry to maximize the value the healthcare team can offer to clients
Develop a good understanding of the healthcare business to maximize the ability to grow accounts and the wider business
Work collaboratively with a wide pool of colleague to ensure they are engaged and aligned with the business strategy and support new business opportunities with clients.
Embrace and follow the company’s values
Qualifications, Skills, Experience and Habits
Minimum
Graduate with excellent written and verbal communication skills and attention to detail
Pro-active, self-motivated and positive with drive to succeed
Strong interpersonal skills and collaborative approach
Able to prioritize, and manage time and workload effectively and calm under pressure
Flexible and adaptive to the changing requirements of the business
Strategic and analytical thinker with a solution focus, combined with the ability to execute tactically
Very strong pharmaceutical industry export experience, either in wholesale or manufacturing
Ability and experience of managing and developing a successful sales team
Strong experience of account management for clients with both large and medium revenue spend
Evidence of a successful sales track record in a business-to-business environment
Proven track record of managing a balanced pipeline of short-term tactical opportunities to long-term strategic engagements
Able to develop a network of senior and middle management contacts to build long-lasting trusted partnerships
Commitment to appreciation of customer experience and high levels of customer service
Strong sales and opportunity management skills across the full sales cycle (from lead identification to contract negotiations and closing).
Experience of creation and implementation of strategic and tactical customer account plans
Experience of and ability to provide financial reporting/forecasting and sales opportunity management to senior management
Proficient in the use of Microsoft office, including Word, PowerPoint and Excel, and CRM and ERP systems
Open to learning and developing new skills and approaches as part of your personal self-development goals.
Beneficial
Foreign languages advantageous, but not essential