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Customer Service Representative

Northampton Brackmills

Hourly Rate - £12

Monday – Friday (8:30 – 17:00)

Our client

Are you an experienced customer service representative who enjoys a challenge and wants to join a vibrant and energetic team. Our eCommerce fulfilment and logistics client are looking for a candidate who can help support their business and provide excellent customer service.

Main Duties

Deal with customers, suppliers, and members of the public (booking deliveries)
Manage generic email in boxes.
Manage our own WMS systems plus some external systems (couriers etc).
Process orders
Book transport
Deal with customer queries
Support other departments to include operations, sales etc