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Installation Telecommunications Engineer (VoIP)

My client is seeking a skilled and detail-oriented Installation Telecommunications Engineer specializing in VoIP systems. The successful candidate will be responsible for designing, installing, and maintaining VoIP infrastructure for their clients. This role requires a combination of technical expertise, problem-solving skills, and excellent communication to ensure seamless integration and optimal performance of VoIP solutions.

Package:

Basic Salary: £30,000-£40,000 depending on experience

Car allowance: £5,000 per year

Holidays: 23 days + Bank Holidays

Overtime/On Call alternate weekends

Location: Bristol and Surrounding areas

Key Responsibilities:

Install, configure, and test VoIP hardware and software, including IP phones, servers, and gateways.
Integrate VoIP systems with existing telecommunication networks and IT infrastructure.
Collaborate with clients to assess requirements and design tailored VoIP solutions.
Create detailed documentation for system design, configurations, and project plans.
Troubleshoot and resolve issues related to VoIP systems, including call quality, connectivity, and configuration problems.
Perform regular maintenance, updates, and patches to ensure system reliability and security.
Conduct end-to-end testing to ensure VoIP solutions meet performance and quality standards.
Identify and mitigate potential risks during system integration and deployment
Provide training to clients on the use and management of VoIP systems.
Offer ongoing support and technical assistance post-installation.
Maintain accurate records of installations, configurations, and client interactions.
Prepare technical reports and provide feedback to project managers and stakeholders.

Qualifications:

Bachelor’s degree in Telecommunications, Information Technology, or a related field (or equivalent work experience).
Proven experience in installing and configuring VoIP systems, including familiarity with SIP, RTP, and other communication protocols.
Proficiency with VoIP platforms Gamma and 8X8.
Strong understanding of networking concepts, including LAN/WAN, QoS, VPNs, and firewalls.
Certification such as CCNA Collaboration, Avaya Certified Specialist, or equivalent is a plus.
Hands-on experience with tools for monitoring and troubleshooting VoIP systems.
Key Skills:

Excellent analytical and problem-solving abilities.
Strong interpersonal and communication skills to interact with clients and team members.
Ability to work independently and manage multiple projects simultaneously.
Keen attention to detail and commitment to delivering high-quality solutions.
Working Conditions:

Fieldwork involving on-site installations and client meetings.
Occasional after-hours work to minimize service disruptions during maintenance or upgrades.
Travel to client locations as needed.
If this role is of interest then please give me a call on (phone number removed) or drop your cv to (url removed)