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Administrator (Technical Files)
Gateshead NE11
Full time, permanent, on site
07.30 – 16.30 and 07.30 – 13.30 Friday (40 hours per week)
£24,500 per annum
We are seeking a detail-oriented and proactive Administrator to join an established team in Gateshead. This role is ideal for someone with administrative experience, strong qualifications, who is looking to grow within a dynamic and supportive environment. The successful candidate will play a key role in maintaining accurate records, uploading technical files, and supporting client operations.
Key Responsibilities:
* Upload and maintain technical files from a centralised database to client portals.
* Ensure accuracy, consistency, and completeness of all uploaded documents.
* Troubleshoot and resolve issues related to file uploads promptly.
* Maintain detailed logs of all uploads and file activities for auditing purposes.
* Organise and archive documentation in line with company and client requirements.
* Manage client portal access, ensuring files are securely and efficiently shared.
* Communicate with clients to confirm receipt of documents or address specific needs.
* Assist with data entry and internal reporting.
* Provide support to other departments as needed for smooth operational flow.
Skills and Qualifications:
* Experience of work, showing up and working within a team.
* Proficient in Microsoft Office Suite (Word, Excel, Outlook).
* Familiarity with database management and file-sharing platforms is beneficial.
* Excellent attention to detail and ability to manage multiple tasks simultaneously.
* Strong time-management skills to meet deadlines efficiently.
* Professional verbal and written communication skills for client and team interaction.
* Ability to collaborate effectively with colleagues and external stakeholders.
What We Offer:
A supportive and collaborative team environment.
Comprehensive training and opportunities for professional development.
If you are highly organised and eager to contribute to a growing team, we’d love to hear from you.
This role is not offered on a sponsorship basis or with a relocation package.
Only those suitable will be considered and contacted for this role