Login to Apply

Role: 2nd Line IT Support Engineer
Location: Wimborne
Rate of Pay: £28,000-33kpa DOE

YOU MUST HAVE MSP EXPERIENCE TO BE CONSIDERED FOR THIS ROLE

Platinum Recruitment are currently working with a business with a great reputation of over 30 years.

What's in it for you?

Joining a busy team with 700+ active customers
23 days + bank holidays, rising to 25 after 2 years
Office based - joining a sociable company
Permanent role with progression opportunities What's involved?

Provide 2nd line escalation support to service desk and internal IT requests
Plan and undertake customer implementation projects
Building and maintaining strong relationships with customers
Maintain concise and clear documentation via ticketing system
Microsoft 365 implementation and support
Microsoft Windows Server, Mac OS Server and Desktop Support
Diagnosing network infrastructure faults using software tools
Supporting and administering managed Wi-Fi solutions Skills Required?

Group Policy and Active Directory
New user setups (User accounts, O365 Mailboxes)
Sharepoint development and Azure files.
Microsoft Security setup and support including Defender, Patching, Conditional Access, Anti Phishing, Anti Spam, Anti Virus etc.
Network Infrastructure covering broadband, leased lines, LANs & VLANs, DNS/DHCP, TCP/IP, Ethernet, wireless routers/firewalls
Microsoft certified on prem / cloud or equivalent
Hyper V / VMware
CCNA or equivalent
FortiGate / Cisco Firewalling or equivalent
ITIL or equivalentSound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this 2nd Line IT Engineer role in Wimborne, Dorset

Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.

Consultant: Bev Sherritt
Job Number: BS1803 / INDCOMMERCIAL
Job Role: Wimborne
Location: Dorset

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy