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Job Description

As a National Estates Quality Manager at Global, You will:

Responsibilities:

• Ensure Operational Excellence and Global Compliance: Oversee the quality of our

estate to meet the legislative and industry standards - for electrical, structural and safe

working standards - general and detailed inspections - NICEIC, LOLER and Work at

height.

• Support Quality Management System Maintenance and Improvement: Assist in

maintaining and enhancing Outdoor’s Quality Management Systems.

• Research and propose new processes: Conduct research and propose novel

processes to ensure the sustainability and environmental consideration of our Quality

approach.

• Collaborate with Product and Engineering and technical leads: Work closely with the

product and engineering teams to ensure that our materials, and structures adhere

to stringent quality standards.

• Provide direction to Assets Manager: Provide guidance to the Assets Manager

regarding materials and spare stock.

• Develop and Implement Quality Strategy: Develop and implement a quality strategy

to enhance the overall quality of the estate.

• Ensure ISO 9001 Compliance: Provide, support, and direction to ensure that Outdoor

meets the requirements of the ISO 9001 standard.

• Ensure the estate’s condition is continuously monitored and improved via a range of

resources and techniques alongside the Regional Maintenance & Inspection

Manager.

• For all environments: Be accountable for monitoring levels of TOC-Maintenance for

reduction and action by operations.

• Work alongside the Maintenance Teams to assist with reports to the business on the

progression of key maintenance and inspection programmes against the agreed

annual plans.

• Apply the SERVICE Framework to the maintenance and quality strategy- Ensuring safe,

efficient, resilient, viable, innovative, Carbon reduction, excellence asset

management.• Implement and advise on trend analysis of inspection/maintenance output. Using

technology to drive best practice in this output and to inform and guide future

maintenance or build decisions

Key Responsibilities

• Key responsibility (75%): Ensure Operational Excellence and Global Compliance:

Oversee the quality of our estate to meet the legislative and industry standards - for

electrical, structural and safe working standards - general and detailed inspections -

NICEIC, LOLER and work at height

• Key responsibility (20%): Ensuring that contractors meet the established expectations

• Key responsibility (10%): Ensure that Outdoor complies with the ISO 9001 requirements by

providing support and direction