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Responsibilities 

To provide tailored advice on housing options, training & employment, wellbeing & welfare benefits/money management to customers threatened with homelessness or who are living in private rent accommodation or other settled non social housing.
To respond effectively to, prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers.
To be responsible for managing a caseload, maintaining accurate, detailed casework records, identifying priorities and meeting individual and service performance targets.
To maintain and develop extensive and specialist knowledge of housing options, homelessness law and practice and related fields including housing benefit and welfare rights.
To deliver advice from drop in service and to attend advice and options surgeries and outreach sessions as required, and to visit people at home who are threatened with homelessness as necessary.
To ensure the effective referral of all customers to partner service providers including to the Homelessness Assessment and Support Teams where homelessness cannot be prevented and the household wishes to pursue an application under Part VII, Homelessness Act 1996 (as amended) and to make recommendations regarding the award of additional preference points under the allocations scheme

Requirements 

Good knowledge of homelessness prevention and the public and private sector options available to people in housing need.
Good knowledge the issues affecting homeless or households threatened with homelessness and the range of policy initiatives to address these.
Experience working with councils and housing associations is essention
Ability to manage a varied caseload including landlord/tenant, mortgage arrears, welfare rights and homelessness in the public and private sector

Contract

Initial 3 to 6 month contract with the opportunity to extend 
PAYE via Umbrella 
Monday to Friday 9am to 5pm (Hybrid position)

If you are interested in this position and meet the requirements APPLY NOW! or ask for DAMI on +44(0) (phone number removed)