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Customer Service Team Member ?

Are you an aspiring customer service team member looking for an exciting opportunity to make a real difference? Are you seeking a company that will nurture your strengths and provide career growth? Look no further! Join our client's dynamic team in Windermere and embark on a rewarding journey with a fast-growing organisation.

What will you do?

As a Customer Service Team Member, you will play a crucial role in our client's mission to provide exceptional service to thousands of customers. Every day, you'll help ensure the well-being of vulnerable individuals across the UK through the OKEachDay Service. By speaking directly to customers, you'll confirm their safety, offer assistance with repairs, and communicate with housing officers and family members.

Hours: 9am - 2pm

Shift Pattern (Yellow):

WC 2MondayTuesdayWednesday (M/T)ThursdayFriday
WC 3MondayTuesdayWednesday (T/F)ThursdayFriday
WC 4MondayTuesdayWednesday (M/T)ThursdayFriday
6/08/2024

WC 1MondayTuesdayWednesday (T/F)ThursdayFriday

Full-time option will be discussed later in your assignment if you were looking for more hours.

? What we're looking for ?

Clear and friendly telephone manner, making empathetic calls to elderly and vulnerable people.
Excellent computer skills with meticulous attention to detail when inputting customer data.
Strong listening skills to understand and address customer needs.
Ability to follow priorities, processes, and procedures to ensure customer safety.
Genuine desire to provide reassurance and help.⭐️ The perks ⭐️

Join a caring and supportive team.
Engage in meaningful work, making a positive impact.
Opportunity for growth and progression, regardless of your shift pattern.
Short, part-time shifts suitable for parents and students.
Set shift pattern for easy planning.
Work alternate weekends, not every weekend.
Regular chances to pick up extra shifts without expectations.
Comprehensive training and development throughout your journey with our client.✨ What's next? ✨

All we need now is your name and email address. We'll reach out with further information on how to proceed with your application.

Please note: Our client operates 365 days a year, providing support to our vulnerable customers. This role involves some weekend work, bank holiday shifts, and festive working.

If you are successful in your application, this will be subject DBS Checks and references.

? Hourly Rate: £11.56

? Contract Type: Temp To Perm

⏰ Working Pattern: Part Time

Don't miss this fantastic opportunity to shine as a Customer Service Team Member. Apply today and be part of something special! ??

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website