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Position: External Account Manager

Location: Covering South East UK

Salary: Up to £50k + benefits + car

Company/ Sector: Cutting Tools

The Role:

* This is predominately an account management role but with some new business

* Retain business critical market share at core customers

* Actively hunt for new opportunities in developing core customers

* Ensure appropriate development strategy is defined for the assigned customer portfolio

* Develop strategies and determine activities focused on portfolio customer needs and pain-points

* Achieve business and financial outcomes according to expectation for assigned customer portfolio

* Maintain and/or develop relationships securing customer commitment

* Coordinate specialist support as required fulfilling company commitment

* Review results and develop corrective actions securing results delivery according to plan

* Provide accurate and timely market information regarding customers and competitors.

* Support Sales Management in providing accurate forecasts, budgets and targets as required

* Engage internal stakeholder function teams with relevant competencies in the needed fields to offer total solutions that fit customer needs.

* Secure project work for customers engaging required company resources into a project team.

* Possess basic product and services knowledge and gains thorough knowledge of customer business.

* Ensure pre-meeting plans and preparations before each customer visit to secure efficient negotiation results.

* Ensure global and local pricing strategies are executed within all sales activities.

* Constantly improve knowledge of the company and quality of production, new tools and technologies.

Requirements:

* Five to Seven years’ experience in sales and marketing management with engineering cutting tools skills and knowledge.

* Degree or equivalent qualification/experience in mechanical/manufacturing engineering or economics or a related field.

* Proven track record in delivering good business results.

* Successful experience from negotiations of commercial terms and conditions with industrial customers.

* Relevant experience from Account Management or Sales Management.

* Relevant application knowledge.

* Project management knowledge and experience is a must.

* Knowledge and experience of managing external and internal customer relationships.

* Ability to manage customer requests and business issues effectively within a complex and global organization

* Ability to build customer relationships and secure customer service excellence through customers` pain points knowledge

* Ability to present and hold negotiations of commercial terms and conditions with all customer's functions