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Carbon60 is recruiting a Client Coordinator for a well known UK based pensions company.

Duration: 3 months to start but will be 12.

Location: Ipswich (Hybrid)

Rate: £20 per hour

See full role responsibilities below:

Roles and Activities

Support the delivery of the annual service plan for each Multinational Client
Coordination and consolidation of renewal data and the collection process.
Provide input into strategy meetings with clients, brokers and insurers
Monitor and support the meeting of agreed KPI's with insurer regarding local policy and certificate issuance, together with premiums collections and cashflow
Input or production of premium allocations to ensure that there are; bench marked with local norms, comply with local tariffs etc.
Managing the coordination and distribution of network fees
Coordinate instructions of group programmes to broker network and local client operations (where required) including the overseeing of relevant documentation
Manage production of certificates requested for overseas operations with the insurer and/or local broker where required.
Collect and consolidate local policy summaries (covers, limits, insurers, premiums remuneration etc) to ensure:
compulsory covers are purchased
no duplication's with global programmes
local policies dovetail with global programmes
adherence to group risk purchasing philosophy
compliance with remuneration parametersGeneral Advice

Provision of information on admitted/non-admitted, compulsory covers and other regulations and practices.
Provision of underlying insurance details to broking teams where DIC/DIL cover is arranged.
Provide advice to colleagues and clients on the operation of global programmes.Advise colleagues and clients on the structure of global programmes to ensure compliance with local legislation, practices and related issues i.e. provision of information on admitted/non-admitted, compulsory covers and other regulations and practices

Advise colleagues and clients on insurers capabilities to deliver global solutions Troubleshoot issues including mid-term changes, chasing premiums, requests and claims.

Qualifications:

Preferably educated to A levels or relevant industry experience

Preferably with professional qualifications of ACII or working towards this

Skills:

Intermediate level IT skills (Microsoft Office suite)
Comprehensive knowledge of insurance and underwriting in order to deal effectively with client needs
Strong interpersonal and communication skills with the ability to build relationships with new clients and insurers and maintain strong relationships with existing ones
Excellent client focus with proven experience of delivery of high levels of client service
Ability to analyse situations and provide recommendations to identify optimum solutions
Experience of working with and adhering to processes and systems that support client service deliveryIntermediate level of data analysis and presentation skills

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy