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We are currently recruiting on behalf of a charity based in Birmingham which provide a variety of services for older people. They are recruiting for a Housing & Maintenance Officer on a permanent full-time basis covering schemes on the outskirts of Birmingham.

The role is 35 hours per week, Monday-Friday paying £21,840 per annum rising to £24,000 in April. The successful candidate must have a clean driving license and access to their own vehicle and undergo an enhanced DBS check.

Day to day duties will include:

* Manage supported housing services for older tenants ensuring full occupancy and quality service delivery

* Communicate effectively with teams to ensure consistent service across all schemes

* Support tenants in fostering a sustainable and inclusive community environment

* Administer building maintenance and management per organizational policies

* Assist tenants with support planning to maintain independent living

* Provide rent account guidance and benefits advice

* Identify and address tenant support needs creating and reviewing support plans

* Conduct regular welfare checks and provide emergency support when needed

* Assist with property allocations tenancy agreements and affordability checks

* Welcome new tenants ensuring they understand the scheme's facilities and systems

* Perform building inspections and risk assessments regularly

* Encourage tenant participation in social and community activities

* Address antisocial behaviour through mediation and resolution strategies

* Manage end-of-tenancy procedures including legal and financial matters

To apply candidates must have a background in social housing and in a similar role