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Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large scale UK and international construction projects within the highways, airfields and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products. We hold a ‘Gold Investor in People’ award for continuously developing and rewarding our employees, offering excellent career potential.

Purpose of the role  

Colas Ltd. have a great opportunity for a Damaged Network Property (DNP) Claims Manager to join the Area 9 team on a 11 month Fixed term basis (Mat cover), based in Bescot, Walsall, WS1 4NL but willing to travel to other Area 9 locations within the Midlands when required to.  Reporting to the Commercial Manager, you will be responsible for the timely completion of the cost packs associated to Incident repairs. Working closely with the operational teams and incident response manager to provide reports associated with damaged to network property in order to support national highways with cost recovery. 

Main Responsibilities  

As a DNP Claims Manager, you will provide support to the Commercial team with the administration of the Area 9 M & R Contract, (Highways Maintenance & Response Contract). You will manage the DNP process including Red & Green Claims and line manage the DNP Coordinators. You will keep records, complete all necessary paperwork, communicate and liaise with other employees of Colas, sub contractors, the emergency services, the police, the general public, clients and customers in support of DNP processes. You will be heavily involved in the preparation and evaluation of compensation event claims, and/or other claims based upon contractual entitlement, and/or insurance claims and provide accurate and timely reports to support routine commercial requirements of the contract and to ensure value and cost associated with the various workstreams are reconciled and recovered via the contract mechanisms within Area 9 Contract. The provision of accurate and timely commercial reports and advice to senior management team whilst monitoring contracts and reporting against the appropriate commercial targets. You will be required to manage budgets. Cost forecasting, management and control processes including the use of contract programmes, change and risk registers. Your duty will be to support your team and give advice to the project operational teams and ensure compliance with Colas’ governance, policies and procedure. Ensure all activities are undertaken with due regard for the environment, to prevent pollution, comply with legal and corporate requirements and minimise environmental impact

Ideal Candidate  

The ideal candidate will have practical experience developed from within this business and industry sector, or from an Insurance background. You will have proven ability to demonstrate strong financial understanding including control and reporting of budgets and associated variations.

The DNP Claims Manager will be a dynamic and forward-thinking individual with strong commercial acumen and an effective communicator who has previous experience of working within high performing teams. Experience in the use of estimating software packages such as Causeway, Candy etc. is desirable. It is essential you have good attention to detail, be flexible and be open to change and be able to maintain high technical standards. Taking responsibility for the safety of yourself and others within your team to ensure compliance with relevant health and safety legislation and safe operation to protect members of the public. A valid UK driving licence is essential for this role.

Package Description  

As well as a highly competitive salary, Colas offers some great benefits with this role, including:

A salary between and £30,000-£35,000 (dependent on experience) PRO RATA 
• A generous pension contribution
• Life assurance cover (x4 basic salary)
• 25 days annual leave + bank holidays (with the option to buy/sell more)
• Flexible working policy
• Opportunity to study towards a professional qualification fully funded
• Ongoing training and personal/professional development
• Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal

Note to Recruitment Agencies : 

In line with our Company Policy, Colas Ltd has a preference for direct hiring and we will reach out to our PSL (Preferred Suppliers List) agencies if the role is eligible for release. We do not accept speculative CVs from agencies. If a speculative CV is sent, no fee will be applicable.

As a business, we hold three core values Caring, Sharing and Daring. We are committed to Caring for our colleagues, promoting, equality and diversity, and maintaining a culture of fairness, transparency, and respect for all employees, clients, communities, suppliers, contractors, and other stakeholders. We harness a productive environment where talents are being fully utilised and organisational goals are met, Sharing our knowledge and expertise with colleagues to progress and expand on new ideas, promoting trust, responsibility, and solidarity. Our culture is built on an innovative and pioneering mindset, Daring to welcome new ideas and approaches. We are driven to invest in our employees and encourage them to participate in innovation, moving forward and striving to provide sustainable infrastructure solutions