Login to Apply

Sales Administrator, Yarnton area

Salary: up to £27,000

Due to the location you need to have a full driving licence with access to a car

Role Overview:

A busy role that requires a candidate with bags of common sense and a level headed approach to a busy day. Working in a team of six and wider team of 15 this is a busy role that would suit someone who has empathy and a bit of life experience when talking to customers.

Key Responsibilities:

* Provide quotations to B2B and B2C clients

* Receive and process orders efficiently

* Ensure orders are entered correctly to avoid processing mistakes and are communicated to the Transport team for scheduling

* Handling road permits: initiate applications, maintain an updated register, arrange and process permit bookings and payments, and oversee renewals

* Process customer payments securely and accurately, including credit card transactions and invoicing

* Maintain accurate and up-to-date records, trackers related to customer service and complaint procedures

* Maintaining and updating customer service databases and CRM systems

* Assisting in continuous improvement initiatives by providing feedback on customer service processes

Requirements:

* Previous experience in a customer service or administrative role is essential

* Strong communication skills, both written and verbal

* Excellent organisational skills with high attention to detail

* Handle multiple tasks and prioritize effectively in a fast-paced environment

* Proficiency in Word, Excel, Outlook and familiarity with CRM systems

* Positive attitude and a genuine passion for helping customers

* Work independently and as part of a team