Free Entitlement Processing Officer

London, Greater London
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About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the Role

The main purpose of the role is to process Early Years Free Entitlement Applications submitted via the council's website. This is a statutory requirement that the council needs to fulfil.

Alongside the processing of applications, the role will require elements of extracting, producing and providing narrative with data around the Early Years Entitlement.

The role includes the administration of service meetings, such as Child Protection Case Conferences and Early Help Panel meetings.

In addition to the following responsibilities and skills, the successful candidate must be a team player as on occasion they will be asked to assist with one-off Ad-hoc administrative tasks across the wider Children’s Commissioning team.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and well-being support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact 

About You

Key Responsibilities

This role involves processing applications for Early Years Free entitlement in line with key service level agreements (SLAs). You will utilize and maintain IT systems to ensure accurate processing and generate reports from systems such as Synergy (FSMB), eStart, and Microsoft Excel. Acting as the first line of support for free entitlement inquiries, you'll manage queries through designated channels and work closely with the Performance and Data teams to provide timely and accurate information.

Additionally, you will adhere to internal processes, meet deadlines, and assist in developing statutory and Local Authority responsibilities while supporting Children’s Centre and Nursery initiatives through data collection.

Skills, Attributes, and Experience

Candidates should hold a degree or Level 3 qualification, with relevant experience in a data administrative role. Proficiency in IT and various Microsoft packages is essential, along with an understanding of children’s services and local government issues. Strong research, analysis, and communication skills are vital, as is the ability to manage multiple priorities under tight deadlines. Flexibility and motivation in task completion are also important attributes for this role

Job Info
CV-Library logo
Job Title:
Free Entitlement Processing Officer
Company:
CV-Library
Location:
London, Greater London
Salary:
£NEG
Posted:
Sep 20th 2024
Closes:
Oct 21st 2024
Sector:
Other
Contract:
Permanent
Hours:
Full Time
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