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Museum and Tourist Information Assistant

Position Type: Part time

Hourly Pay: £13.44

Hours: A normal working day is 6.25h from either 9.45- 4.30pm or 10am- 4.45pm

Location: Bewdley Museum DY12 2AE

The role will be mainly covering Annual Leave and Sickness at weekends and some holiday cover in the week from April through to Mid-December

Job overview

Are you passionate about local history and tourism? Do you enjoy helping visitors discover the beauty and culture of our area? Opus People Solutions on behalf Wyre Forest District Council is looking for a dedicated Museum and Tourist Information Assistant to join our team. This role is perfect for someone who thrives in a dynamic environment and is eager to provide exceptional service to residents and visitors alike.

Key Responsibilities

Assist in the day-to-day operations of the museum and tourist information centre, providing a warm welcome to all visitors.

Offer information and support to tourists regarding local attractions, events, and services.

Maintain and organize exhibits, displays, and promotional materials to enhance visitor experience.

Respond to inquiries via phone, email, and in-person, ensuring accurate and helpful information is provided.

Collaborate with colleagues to plan and execute events, educational programs, and exhibitions.

Help with the collection and analysis of visitor feedback to improve services.

Support administrative tasks, including maintaining records and managing schedules.

Participate in training and development opportunities to enhance knowledge of local history and tourism.

Qualifications

A keen interest in local history, culture, and tourism.

Excellent communication and interpersonal skills, with a strong focus on customer service.

Ability to work both independently and as part of a team.

Previous experience in a museum, tourist information centre, or customer service role is desirable but not essential.

Proficiency in Microsoft Office Suite and experience with digital tools for communication and organization.

Flexibility to work weekends and holidays as required.

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