Service Support Manager

London, Greater London
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Job Title: Interim Service Support Manager - Children & Families Service
Location: Hackney, London
Contract: 9-Month Maternity Cover (with the option to extend)
Job Type: Full-time, 36 hours per week

About the Role:

An exciting opportunity has arisen within Hackney's Children & Families Service for an Interim Service Support Manager. This role, based within the Corporate Parenting Team, will be crucial in ensuring the smooth operation and delivery of a first-class business support service. The successful candidate will provide oversight of business support functions and operational processes, reporting directly to the Business Manager for these services.

Key Responsibilities:

Leadership and Management: Lead and manage a team of business support staff within the Corporate Parenting Service, ensuring the delivery of high-quality administrative support to practitioners.
Operational Oversight: Oversee and streamline business processes across the Corporate Parenting Service area, ensuring they are efficient, effective, and aligned with service goals.
Data Management: Provide detailed data reports, conduct data analysis, and resolve data queries to support informed decision-making within the service.
Project Management: Manage and deliver key projects within the service area, ensuring they are completed on time, within scope, and to a high standard.
Financial Oversight: Ensure robust financial processes are in place, with a strong understanding of financial systems and procedures to support budget management and financial reporting.
Communication and Negotiation: Act as a key point of contact for internal and external stakeholders, demonstrating strong communication and negotiation skills to ensure effective collaboration across teams.Key Competencies:

Experience: Minimum of 2+ years of line management experience, preferably within a Local Authority or large organisation, with a track record of delivering high-quality business support.
Data Skills: Strong ability to provide data reports, perform data analysis, and resolve data-related queries efficiently.
Project Management: Proven experience in managing projects, with the ability to lead multiple initiatives simultaneously in a fast-paced environment.
Financial Experience: A strong understanding of financial systems and processes, with the ability to oversee budget management and financial reporting.

How to Apply:

Should this be the perfect role for you then please submit your CV via email to (url removed) or call the office to discuss on (phone number removed)

Job Info
Service Care Solutions logo
Job Title:
Service Support Manager
Company:
Service Care Solutions
Location:
London, Greater London
Salary:
£28 Per hour
Posted:
Aug 23rd 2024
Closes:
Sep 23rd 2024
Sector:
Administration
Contract:
Contract
Hours:
Full Time
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