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Fusion Ventures Group are an innovative, fast-growing company in the energy sector, committed to providing sustainable and reliable services to our customers. As we continue to expand, we're looking for an experienced Inbound Sales Lead Senior/Manager to join our team and drive success within our inbound sales department.

We have a combined customer network of over half a million people across the UK. We're committed to excellence, sustainability, and, most importantly excellent customer service.

We are a rapidly growing, dynamic company committed to delivering exceptional products and services to our clients. Our team thrives on innovation, collaboration, and dedication, always striving to exceed customer expectations.

Role Overview:

As the Inbound Sales Lead Senior/ Manager, you will be responsible for overseeing and leading the inbound sales strategy, guiding a talented team of sales representatives to convert qualified leads into successful customer relationships. This role requires a hands-on leader who excels in managing a high-performing team, improving sales processes, and driving revenue growth. The ideal candidate will have a deep understanding of inbound sales strategies and a passion for achieving exceptional results.

Key Responsibilities:

* Lead and manage a high-performing inbound sales team, providing coaching, mentorship, and support.

* Develop and execute inbound sales strategies to generate revenue, increase conversion rates, and drive company growth.

* Analyse sales performance metrics to ensure KPIs are met or exceeded.

* Work closely with marketing to align sales efforts with inbound lead generation campaigns.

* Collaborate with senior leadership to ensure sales processes are optimized and scaled.

* Conduct regular performance reviews, set individual and team goals, and provide actionable feedback to improve performance.

* Oversee lead qualification processes and ensure efficient conversion from inbound leads to opportunities.

* Stay up to date with industry trends and best practices to ensure the team’s approach remains competitive and effective.

* Develop and maintain strong relationships with clients to enhance customer satisfaction and retention.

Key Requirements:

* Proven experience in inbound sales, processing and converting sales leads, with a track record of managing and leading high-performing teams.

* High volume sales conversion experience

* Experience with medium value / volume of leads

* Experience of handling both web and telephone leads

* Processing leads/orders through dedicated IT systems (ie Jumptech)

* Managing an EV survey process

* Managing payment taking processes from customer

* Liaising with Booking Team and Engineer Management

* Responsible for SLA management and adherence (customer)

* Responsible for SLA management and adherence (lead provider)

* Exceptional communication, leadership, and mentoring skills.

* Data-driven approach to decision-making, with the ability to analyse metrics and adjust strategies accordingly.

* A strategic mindset combined with hands-on experience in day-to-day sales operations.

* Ability to work independently and collaboratively in a fast-paced environment.

* Experience working in a B2B environment is highly desirable.

* Excellent organizational and time-management skills.

* Knowledge of relevant sales technologies and tools (e.g., CRM, sales automation platforms).

Why Join Us?

Competitive salary and commission package

20 days holiday plus 8 bank holidays

Free on site parking at our HQ

A collaborative and supportive work culture

Comprehensive benefits package, including healthcare and wellness programs

Company Pension

How to Apply:
If you’re passionate about driving inbound sales success and have the leadership experience to inspire a team, we’d love to hear from you