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Nicholas Howard are delighted to be recruiting for a Buy-To-Let Mortgage Advisor to join a leading mortgage broker. The business has been operating for over 20 years, and works across a number of specialist products including BTL, commercial, bridging and specialist residential, among others.
This is a fantastic time to join the company as they are performing very well and growing strongly. The successful candidate will be responsible for managing a caseload of BTL and commercial mortgage applications to maximise loan completions and new business.
Key Accountabilities
* Ensure SLA’s are maintained and exceeded
* Manage a caseload while also assisting team members to manage their caseload in busy times and in times of absence
* Identify and source the most suitable lender for customers and/or brokers, whilst always being proactive in dealing with the lender/bank through to completion
* Liaise with brokers, borrowers, lenders, valuers, solicitors, etc
* Maintain full records on systems, including clear and concise notes
* Adherence to procedure manuals and policies
* Adhere to SLA’s in order to provide the best service to the customer
* Harness the power of technology to streamline processes
* Assist the team in order to achieve the highest service standards, deliver solutions to customers and help the business achieve its goals and objectives
Skills & Competencies
* Pass internal competency tests post induction
* Team player
* Self motivated
* Good communication skills essential for dealing with brokers, borrowers and lenders
* Proactive
* Logical and organised
* Problem solver
* Approachable
Knowledge & Qualifications
* Experience of Residential BTL / Commercial broking & packaging desirable
* CeMap qualified preferential but not compulsory
Personal Attributes
* Excellent communication, coaching and feedback skills
* Resilient and flexible
* Team Player
* Approachable and self- motivated
* Proactive and able to identify and highlight areas of opportunity or improvement and advise on actions required
* Ability to analyse and present complex information in a clear, relevant and interesting way
Please register your interest by applying now