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We are seeking a dedicated and detail-oriented Service Administrator to join our team. This role is essential in ensuring smooth operations within our service department. The ideal candidate will possess strong organisational skills, excellent phone etiquette, and proficiency in various administrative tasks. As a Service Administrator, you will be responsible for managing service requests, maintaining accurate records, and providing exceptional support to both customers and staff.

Job: Service Administrator Coordinator

Location: Midsomer Norton, Radstock

Hours: Monday to Friday 8.30am – 5.00pm (30 minute lunch)

Rate of Pay: Disclosed on Application

Contract: Permanent

Duties

* Handle incoming calls with professionalism and courtesy, addressing customer inquiries and service requests.

* Daily planning for site engineers.

* Perform data entry tasks accurately and efficiently to maintain up-to-date records in our systems.

* Assist with clerical duties including filing, scanning, and organising documents.

* Type correspondence and reports as needed to support the service team.

* Maintain an organised office environment to enhance productivity and efficiency.

* Collaborate with team members to ensure timely completion of service-related tasks.

Requirements

* Proven experience in an administrative or clerical role is preferred.

* Strong phone etiquette with excellent verbal communication skills.

* Proficiency in data entry with a keen eye for detail.

* Familiarity with SAP is advantageous but not mandatory; training can be provided.

* Excellent organisational skills to manage multiple tasks effectively.

* Ability to work independently as well as part of a team in a fast-paced environment.

* A proactive approach to problem-solving with strong attention to detail.

If you are looking for an opportunity to contribute positively to a dynamic team while developing your administrative skills, we encourage you to apply for the Service Administrator position.

If you would like further information, please contact Lorna on (phone number removed) / (phone number removed).

Riverside Recruitment are acting as an employment agency in relation to this vacancy