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Description

Are you passionate about making a positive impact on construction projects?

Do you have excellent communication and problem-solving skills?

We are looking for a friendly and organised individual to join our team as a Resident Liaison Officer in the construction industry.

As a Resident Liaison Officer, you will be responsible for fostering positive relationships with residents affected by construction projects, ensuring their concerns are addressed and mitigating any disruptions caused by construction activities. This is a rewarding role that allows you to interact with people on a daily basis and make a difference in their lives.

Responsibilities

Serve as the primary point of contact for residents affected by construction projects
Communicate project updates, timelines, and potential disruptions to residents in a clear andfriendly manner

Conduct regular site visits to assess the impact of construction activities on residents and address any concerns
Coordinate and facilitate meetings between residents and construction teams to discuss and resolve issues
Develop and implement strategies to minimize disruption and inconvenience to residents
Provide information and resources to residents regarding local services and support duringconstruction

Maintain accurate records of resident interactions and communications

Requirements

Previous experience in a customer service or community relations role preferred
Excellent verbal and written communication skills
Strong interpersonal and relationship-building skills
Ability to remain calm and professional in challenging situations
Highly organised and detail-oriented
Proficient in Microsoft Office Suite

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business